Effective Date: October 12, 2023.

1. The Basics

About this Privacy Policy

Avrio is committed to protecting the privacy and security of our users and being transparent about how we process information about you. This Privacy Policy describes how we process your Personal Information and how you can exercise your privacy rights. Capitalized terms have the meaning given to them in Annex A “Definitions”.

Avrio’s services allow our users to create and upload content then collaboratively interact with the content. Avrio acts as a data processor for Personal Information in user content, and for Personal Information that we may otherwise collect and process on behalf of our Users on the platform. Such processing is not covered by this Privacy Policy.

Please note that, to the extent we provide you with notice of different or additional privacy policies, those policies will govern such interactions. For details about Avrio´s processing of Student Data please read our Student Privacy Policy. Please see below for details regarding our collection of information from Children.

About Us

Avrio is a global educational technology and software-as-a-service group providing a learning platform for the global educational technology market. We focus on developing a comprehensive offering of engaging learning tools for enterprises, the educational sector as well as for personal users. The Avrio platform enables everyone who uses it to unlock their full potential through learning. More information about our services and how you can use them can be found in our website.

2. Personal Information we process

The Personal Information we process depends on the context of your interactions with Avrio, your Avrio account settings, the products and features you use, your location, and applicable law. However, the Personal Information we collect broadly falls into the following categories:

Information you provide to us: You may provide certain Personal Information to us when you sign up for a Avrio account and use the Services, consult with our customer service team, send us an email, integrate the Services with another website or service (for example, when you choose to connect your Google account with Avrio), or communicate with us in any other way. This information may include:

• Contact details such as your name, e-mail address, mailing address, telephone number and job title of the contact person of Users (for example businesses or educational institutions);
• Account log-in credentials such as your email address or username and password when you sign up for an account with us;
• Account holder information such as your location (city and country only), interests, picture, organization, title/position, age, what Avrio groups you are part of and who you interact with by using the Services.
• Troubleshooting and support data, which is data you provide, or we otherwise collect in connection with support queries we receive from you. This may include contact or authentication data, the content of your chats and other communications with us, and the product or service you are using related to your help inquiry; and recordings of your screen.
• Payment information and other financial information that we/our payment processors need in order to provide the Services.
• Communication data. Several of our Services let you share information with other people, and you have the control over what you share and with whom you share. For example, when signed in and interacting with certain Avrio Services, such as leaving comments on the Websites, you may disclose Personal Information to us and the general public. We strongly advise that you limit the disclosure of Personal Information through, for example, comments. Remember, when you share Personal Information publicly, for example through the comment section on our Website, the information you disclose may become publicly available and accessible through search engines. If you disclose Personal Information through comments within a Avrio group participation, i.e. not the general public, please note that the information you disclose will be available to other group participants. Personal Information disclosed through comments is processed by Avrio as a data processor.

Information we collect automatically: In some (but not all) countries, including countries within the EEA, this information is considered Personal Information under applicable data protection laws. Service Usage Data may include:

• Browser or device information which is collected through your device, such as Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, internet browser type and version and version of the Services (such as the App) you are using.
• Usage data which is collected whenever you interact with our Service. This may include the dates and times you access the Services and your browsing activities (such as what portions of the Service you used). We also collect information regarding the performance of the Services, including metrics related to the deliverability of emails and other communications you send through the Service. If you are using our App, we may collect information about how often you use the App and other performance data. This information allows us to improve the content and operation of the Service and facilitate research and analysis of the Service.